Fraud Awareness Center

While the internet and computers offer many opportunities and advancements for business and individuals, it also opens your door to predators and crooks. It is important to pay attention to who you are giving your confidential information to and make sure it is someone you know and trust.

You should NEVER be asked for your confidential information over e-mail. E-mail is not a secure method of transmitting information and the messages can be tapped into and information stolen. If you feel that you have received an e-mail or are suspicious of someone trying to commit Identity Theft, it is very important that you report the scam quickly so that law enforcement agencies can shut the fraudulent operations down.

General Fraud Information

Falcon Fraud Detection
is provided to every UKFCU member with your debit and credit card. Falcon Fraud Detection reviews each suspicious transaction, reviews the cardholder account and calls the cardholder if necessary. The number for Falcon Fraud Center is 1.888.918.7313.

Federal Trade Commission: Scam Alerts – What to know and do about scams in the news

Take the Fraud Awareness Quiz – Are you protecting yourself against fraud?

  • UKFCU.com is not affiliated with UKFCU Please be aware ukfcu.com is not affiliated with the University of Kentucky Federal Credit Union. Please make sure you are always using ukfcu.org when accessing our website. Thank you!
Thieves are creating "Phishing" emails and false websites in an effort to "phish" for account information from trusting individuals.  Because these emails and websites have what appear to be actual logos from financial intuitions, payment companies (i.e. Paypal), and other organizations (i.e. NCUA), trusting individuals provide their account information.  Within a short period of time, members who have provided their account information may have unauthorized credit and ATM transactions on their accounts. The University of Kentucky Federal Credit Union will never request that you update your account information via online methods.  We encourage our members to disregard any emails or websites requesting personal and/or account information. To learn more about "Phishing" Scams or what to do if you have fallen victim, check out the following websites: Anti-Phishing Working Group  (APWG) - Unifying the Global Response to Cybercrime Scam Alerts!  Federal Trade Commission - Consumer Information  

Counterfeit Postal Money Orders

US Postal Service Money Order Scam: Click to Enlarge

An alarming number of counterfeit U.S. Postal Money Orders have surfaced in the Lexington area. The counterfeit money orders most commonly surface from Internet activities, such as in the selling of merchandise or even searching for a roommate. Often, a member will sell an item on the internet and the buyer will mail, or ship via UPS, FedEx, or DHL, four (4) or more counterfeit U.S. Postal Money Orders. Typically the individual money orders are in denominations ranging from $700 to $1,000. The combined total of the money orders far exceeds the purchase price of the item sold. The buyer will then request that the member wire the overage back to them. Once the member has wired the excess money back to the buyer and shipped the merchandise, within a few days the member's account will be debited for the amount of the counterfeit money orders. Thus, the member incurs losses for the loss of the merchandise and the total combined amount of the U.S. Postal Money orders. The losses are typically in the thousands of dollars. Please use caution when conducting activities on the internet involving the exchange of money. If you receive any questionable form of payment, please call us at 859.264.4200. For more information on counterfeit money orders please click on the websites below: U.S. Postal Inspectors website Accepting Money Orders Look Before You Cash! Postal Money Order Security
You Have Been Caught: Where To Go For Help! If you suspect you’ve been hooked by a phisher, act immediately. If you provided account numbers, passwords or PINs to a phisher, notify the companies with whom you have the accounts right away. For information about how to put a “fraud alert” on your files at the credit reporting bureaus and other advice for ID theft victims, contact the Federal Trade Commission’s ID Theft Clearinghouse by clicking here or call toll-free 877.438.4338. The TDD number is 202.326.2502. Even if you didn’t get hooked, you should report phishing by contacting the National Fraud Information Center/Internet Fraud Watch. Log onto www.fraud.org to report phishing incidents or call toll-free 800.876.7060, TDD 202.835.0778. You should also tell the company or agency that the phisher was impersonating. The information you provide helps to stop identity theft. Other identity theft help sites: Create an Identity Theft Report - Federal Trade Commission Identity Theft Prevention and Survival StopFraud.gov - Financial Fraud Enforcement Task Force Identity Theft Resource Center For this article and more information on phishing go to: http://www.phishinginfo.org/