Relief Options for Current Members
creditcard Visa Platinum and Signature Credit Cards
Members also have the option to skip a payment on their credit cards during the months of April, May and June if eligible.
When you receive your statement, the payment due will show as $0.00 and no payment is due for the billing period.
You may still choose to make a payment on your credit card. Finance charges will continue to accrue at the normal rate if you opt to skip your payment.
tip Disaster Loan Assistance
We understand you might be concerned about the impact of COVID-19 on your business. As your partner, we are here to help with solutions to fit your situation. In addition to our normal commercial lending, we wanted to make you aware of federal assistance programs you may also qualify for during these trying times.
compose A Message from our President/CEO
Dear UKFCU Members:
I sincerely hope this communication finds you and your family well. So much has changed in our world during the past few weeks. What I will tell you is that, first and foremost, our concern is for the well-being of our members. UK Federal Credit Union is a strong and financially healthy credit union, with total assets now in excess of $1 Billion. We are continuing to operate normally, with all locations open except for the Student Center Branch on UK's campus. We are following the CDC guidelines, as well as those of our Governor. A large number of our administrative and support staff are working remotely as we adhere to social distancing recommendations. We even have representatives from our Call Center and E-Branch working remotely from home and their productivity remains excellent! Click to continue reading...
When life's unexpected expenses arise, members may take advantage of our skip a payment program on qualifying loans. To be eligible, you must be in good standing on all accounts and the loan must be open for at least three months.*
scales Trinity Debt Management
UKFCU has a long standing partnership with Trinity Debt Management. Trinity is available to help families and individuals persevere through challenging economic times by providing confidential credit counseling and debt management services for those experiencing debt problems.
Please visit the Trinity Debt Management page to speak with someone regarding your specific situation.
openbook UKFCU Smart Money Center
Our Smart Money Center is a completely free resource covering a wide range of topics on money management. As many are facing challenging economic times, please utilize this resource for helpful tips on budgeting, spending less, managing debt and much more.
Get started by reading the article How COVID-19 is Impacting Jobs and Where to Find Financial Support.
bookmark Student Loans
If you currently have a student loan through UKFCU and StudentChoice, please click here for more details on your account during this time.
textfile Credit Reports
In response to Covid-19, annualcreditreport.com is offering free weekly reports from Experian, Equifax and Transunion now through April 2021. For more information and to access your credit report, visit annualcreditreport.com.
*Members must be in good standing. Member will subject to a Skip a Payment Fee of $29.00. First Mortgages, Home Equity Loans, Home Equity Lines of Credit, Cash Advantage Loans, Commercial Loans, Certificate Secured Loans and Note Loans are not eligible. Deferral of the scheduled payment will result in a higher total finance charge and extend the term of the loan. Member cannot have any charged-off shares, defaulted courtesy payment plans; delinquent credit card. Members may skip no more than one payment on an eligible loan in a rolling calendar year. This will count skips processed during the COVID-19 Relief Period. This will count any extension agreements in a rolling calendar year. Offer valid through June 30, 2020.
Still need help?
If you are not finding an option to serve you or just have questions, please do not hesitate to contact us. We can be reached at 859.264.4200 or [email protected]*.
All of our branch locations, with the exception of the Student Center location, are still serving members through the drive-thru windows. Hours are Monday through Friday from 9 am - 6 pm, and Saturday 9 am - 1 pm.