The negative balance should be paid within 30 days. If you need assistance please contact us and ask for the collections department.
If you have a problem or question please feel free to contact the credit union. We can be reached during regular business hours (Monday-Friday: 9:00 a.m. to 6:00 p.m. and Saturday: 9:00 a.m. to 1:00 p.m.), by calling 859.264.4200 or 800.234.UKCU (8528), or in person at one of our branch locations, or by email at [email protected]*.
*Please Note: E-mail is not a secure means of communication, and confidential information should not be conveyed.
Online and Automated Services
Or retrieve account information with Mainline at 859.264.4899 or 800.234.UKCU (8528).