desktop Enroll in Online Banking
BEFORE YOU ENROLL:
- Internet Explorer is NOT a supported browser and will not allow you to enroll in our Online Banking system. Please use Google Chrome, Microsoft Edge, Mozilla Firefox or Safari as your browser when enrolling. For a step-by-step guide on how to enroll, view our ENROLLMENT VIDEO HERE.
- When registering for the first time, please only enter the last ten digits of your account number. For reference, CLICK HERE.
- For additional help, view our library of online banking tutorial videos.
If you are a Business Account holder and you have never used online banking, you will need to enroll using the New Business Enrollment button. If you have a business account and have previously used our online banking platforms, please bypass the enrollment process and login. You will be prompted to update your password on the initial login.
FREQUENTLY ASKED QUESTIONS
VIDEO TUTORIAL LIBRARY
QUICKEN & QUICKBOOKS SUPPORT
BILL PAY VIDEO TUTORIALS
ONLINE AND MOBILE BANKING SUPPORT LINE - 877.232.4572
Bill Pay Help
If you are a Bill Pay User and are having trouble with our new system, please review the following documents for helpful information. Many issues are often browser related and the documents below may help resolve your issue.
Please also review our BILL PAY VIDEO TUTORIALS.
You may also contact our Bill Pay Support Line at 866.321.7215 for bill pay specific questions. You may also use the Live Chat feature for troubleshooting once you are in the bill pay system.
Online Banking Enrollment Tutorial:
*You are viewing test accounts. No member information was used to create these videos.
Please note that you will need to re-enroll in Online Banking before you can access your accounts in the mobile app. An app update must be completed in order to access the new platform. An easy way to distinguish whether you have the new app is to look at the color scheme, seen in the image below.
If you can't find the answer to your question, please call our dedicated Online & Mobile Banking Support line at 877.232.4572. We are experiencing higher than normal call volumes resulting in long hold times due to our digital banking upgrade. We encourage our members to review our Frequently Asked Questions, Quicken and Quickbooks Support and Video Tutorial Library. These resources may answer your question and help you avoid long hold times.