When traveling with a UKFCU ATM card throughout Europe, some ATMs may not read your card. We have noticed that some of the ATMs throughout Europe are set up as cash advance machines, designed to look for a major credit card logo, instead of being regular ATM cash dispensing machines. There is no way at first glance to distinguish which machines will or will not accept your ATM card. However, when you swipe your ATM card, if the screen only asks for a dollar amount, most likely you are at a cash advance machine and your card will not work. If you swipe your card and the screen asks you to choose either savings or checking, then you are most likely at a regular ATM cash dispensing machine where your card will work.
We strongly encourage our members to travel abroad with a UKFCU Debit Card. This card will be accepted at the ATM, whether it is designed for cash advances or is a regular cash dispensing machine. UKFCU also offers a Travel Re-loadable VISA Card that can be loaded with funds in advance of your trip that works as a Debit Card. Simply stop by one of our convenient branch locations to purchase a Travel Card.
The University of Kentucky Federal Credit Union has several locations to accommodate your busy schedule. In addition to our branches, you can also access your account 24 hours a day through our Mainline phone system or Online Banking.
Placing a travel notice on your account(s) will help us differentiate whether you are on the road or if your account has been compromised. You can place a travel notice on your account by visiting us at one of our branches or by phone. Go to our hours and locations page to find a branch near you!